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The future will move organisations away from efficiency as a means of competitive advantage, instead relying on the creativity, networking, collaboration, problem-solving and communication skills of its staff. Innovation, growth, resilience, continuous improvement and decision-making capability all depend on people.
Future value will be founded upon the knowledge of the individual and the willingness of individuals to contribute to the strategic and operational needs of the organisation. Success will depend on the ability of organizations to optimise the acquisition, storage, use, sharing and development of their knowledge resources. An organisation can no longer afford to ignore the value of what it knows, what it wants to know and what it needs to know.
The future is built now. The future needs Knowledge Management.
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